Run & Advise
Shopify POS
Retail and online, one system.
(opens in a new tab) Taking your brand into physical retail should feel like an extension of what you've already built, not a separate operation. We set up Shopify POS so your inventory, customers, and orders are unified across every channel from day one. Whether you're opening your first pop-up, launching a flagship, or migrating from a legacy system like Square, Lightspeed, or Vend, we handle the full setup, configuration, and go-live so your team can focus on selling.
The shops and counters we have put on one system.
Certified Partner The case for it
Why retailers run Shopify POS with us
Retail and online stop fighting each other once they run on one system. Shopify POS puts your shop floor and your storefront on the same catalogue, the same stock count and the same customer record, so a sale in store shows up everywhere it should.
We set up Shopify POS for UK and US retailers, from a single pop-up through to multi-site rollouts. Cream Cornwall trades from three shops, in Falmouth, St Ives and Bath, on the POS setup we built alongside their online store.
The run of it
How we roll out Shopify POS across locations
One shop or ten, the order is the same, and nothing goes live on a trading day until it has been tested on a quiet one.
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Discovery
Understand your retail goals, locations, current setup, and what success looks like for your brand in physical retail
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Plan and Configure
Map out the full POS setup including hardware, integrations, inventory sync, staff roles, and migration requirements
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Build and Test
Configure Shopify POS Pro, migrate data, set up hardware, and run thorough testing before anything goes live
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Launch and Train
Go-live support on launch day, full staff training, and dedicated post-launch support to make sure everything runs smoothly
Shops
Shopify POS setup
Three shops and a storefront on one catalogue
Cream Cornwall sell luxury coastal homewares online and from three shops, in Falmouth, St Ives and Bath. The brief was never only the website: the shops, the domain and the company email all had to end up on one footing.
We built the store on Horizon, ran the migration onto it, and set up Shopify POS across all three shops, so the counter and the storefront sell from the same catalogue rather than two systems kept in step by hand. We stay on as their consultancy partner.
The Little Shop of Olive Oils
Development, consultancy and POS support
Shopify POS system
Support that carries on after the shop opens
The Little Shop of Olive Oils sell first-press olive oils and aged vinegars, over the counter and online. We built their Shopify store, and we still handle its development and consultancy.
The till is part of that. We support their Shopify POS alongside the website, so a question from the shop floor goes to the same people who know how the store behind it was built.
Scope
What our Shopify POS setup includes
At the counter
Shopify POS Pro Configuration
Full setup of Shopify POS Pro including smart grid customisation, staff permissions, and checkout workflows tailored to how your team sells.
Hardware Setup
Sourcing, configuration, and testing of all POS hardware including card readers, barcode scanners, receipt printers, cash drawers, and iPad stands.
Custom Checkout Flows
Tailored checkout experiences including custom receipt branding, loyalty capture, email opt-in at point of sale, and upsell prompts.
Behind the counter
Omnichannel Inventory Sync
Real-time inventory syncing between your online store and every physical location, eliminating overselling and manual stock counts.
Multi-Location Rollout
Configuration and deployment across multiple retail locations, each with tailored inventory, tax rules, and staff access.
Legacy POS Migration
Complete migration from Square, Lightspeed, Vend, Clover, or any other POS system, with full product, customer, and transaction history preserved.
Around the people
Staff Training
Hands-on training for your retail team covering transactions, refunds, exchanges, discount application, and daily operations within Shopify POS.
Retail Strategy
Strategic guidance on retail launch planning, pop-up execution, and omnichannel customer experience to maximise return on your physical retail investment.
Shopify POS system, or a separate till
One system, or a till that sits apart?
A till that works is not broken, and we will not pretend otherwise. Here is where the two actually separate.
| Question | A separate till | Shopify POS |
|---|---|---|
| Stock | Two counts, kept in step by hand or by a sync app | One count, shared with the storefront |
| Customers | A till record and a web record for the same person | One customer record, in store and online |
| Reporting | Two exports, reconciled at the end of the month | One set of reports across every channel |
| Payments | Counter takings and online orders settle separately | Both post to the same Shopify Payments account |
| Cost of switching | None, if the till already works | Data migration, hardware and a quiet cutover week |
| Who it suits | One counter and no serious online trade | More than one place to sell, and stock that has to agree |
The case gets stronger with every extra place you sell from, and much stronger the moment somebody is reconciling two systems by hand.
Read: what Shopify Point of Sale actually changesShowrooms and counters
Ebony Ivory Interiors
Store build with Shopify POS
Shopify retail integration
In-store selling built in, not bolted on
Ebony Ivory Interiors sell luxury residential interiors direct. We built their Shopify store, and the build included Shopify POS, so selling in person ran from the same catalogue as the website from the first day rather than being wired in afterwards.
That is the cheapest time to do a shopify retail integration: one product record, one stock count and one customer record, settled during the build, with nothing to reconcile at close of trade.
The Artisan
Theme build, with POS
Shopify point of sale
A coffee counter, where the queue is the test
The Artisan is a local coffee shop in Locksbottom, Orpington. We built their Shopify store on Horizon, with Shopify POS for the counter, and we run it.
A coffee counter is the fast end of point of sale: short queues, small baskets and the same few items rung through all day. The setup is judged on how quickly staff get through a Saturday morning, not on how the admin looks.
In their words
Reviews on the Shopify Partner Directory
Written by merchants, on Shopify's platform, where anyone can go and check them.
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From start to finish, they were incredibly easy to work with. They understood the brief perfectly and delivered to a very high standard. Communication was excellent throughout, with quick and clear responses to any questions I had.
Tacky And Upsetting Store build or redesign · April 2026
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The things [the team] have put in place and recommended for us have paid immediate dividend. We wish we had come in contact with [them] sooner.
ARTMARTIAL Store build or redesign · April 2026
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I can’t recommend [the team] enough, [they] helped us with everything from product design, supplier communication to website building and SEO. We were able to build a brand off the back of all [their] information and help.
Reveliér Studios Business strategy guidance · April 2026
Buying it
How we work with you
First shop or pop-up
POS set up for a brand selling in person for the first time: the right tier, the hardware, the smart grid and the staff roles, ready before the doors open.
Till migration
Moving off Square, Lightspeed, Vend, Clover or another till, with products, customers and history carried across and a cutover planned for a quiet week.
Multi-location rollout
Several shops brought onto one catalogue, each with its own stock, tax rules and staff access, rolled out one location at a time.
Retained support
Someone to call after go-live, when a Saturday brings a refund the team has not seen before or a new shop needs adding.
Is this the right thing to buy from us?
Worth a conversation
You are opening a first shop or a pop-up, adding a second location, or running shops on a till that does not talk to the website, and the stock counts have started to disagree.
Probably not us
POS suits brands opening physical retail, or running shops on a till system that does not talk to the website. If you trade from one counter and have no plans to add another, the standard Shopify setup will serve you without our help.
Same job, different words
What different people call this job
Some people search shopify point of sale, others search pos shopify, word order swapped, and mean the same thing: a shopify pos system that shares stock and customer records with the storefront rather than sitting apart from it.
Shopify retail integration is the name for the same work when the shops already exist and need joining to the website rather than replacing. And shopify pos payments is the question underneath all of it: whether a card tap at the counter and a checkout online end up in one ledger or two.
Where this fits
Everything around a Shopify POS rollout
Around a retail rollout
Moving the online store too
Questions
Straight answers
Can Shopify POS handle multiple retail locations?
Yes. Stock, staff permissions and tax rules all configure per location. Cream Cornwall trades from three shops, in Falmouth, St Ives and Bath, on the setup we built.
What hardware do we need for Shopify POS?
A card reader, and usually a barcode scanner, receipt printer and iPad stand. We source and configure it ahead of launch so nothing arrives untested on your first trading day.
Can you migrate us from Square, Lightspeed or Vend?
Yes. We move product, customer and transaction history across from Square, Lightspeed, Vend, Clover and other legacy systems.
Will in-store and online stock stay in sync?
Yes, and that is the main argument for running POS on the same platform as your storefront. One catalogue, one stock count, no manual reconciliation at the end of the day.
Does Shopify POS work for both UK and US retail?
Yes, with tax rates, currency and receipt formats configured per region. We set up both, and a brand trading in both markets can run them from one admin.
Do our staff need training on Shopify POS?
Most of the till is intuitive. Refunds, exchanges and discounts are where mistakes cost money, so we train your team on those before opening day, not after the first bad Saturday.
How do shopify pos payments reconcile against online orders?
In one ledger. A card tap on the till and a checkout online post to the same Shopify Payments account, so your bank reconciliation is one number, not two systems you have to add together by hand.
Do we need POS Pro, or is POS Lite enough?
Lite comes with every Shopify plan and suits a market stall or a pop-up. Pro is a paid add-on per location, with the staff roles and stock tools a permanent shop usually needs. We tell you which one your shops need before you pay for the bigger one.
Can customers buy online and collect or return in store?
Yes. Because the till and the website share one catalogue and one customer record, collecting a web order at the counter or returning it there is a normal transaction rather than a workaround. We set the pickup locations and the returns rules up as part of the rollout.
Partners
Tools we have already run on our own stores
The apps around a Shopify store decide as much as the theme does, and choosing between thousands of them is most of the work. We are a Shopify Plus Partner and we integrate the tools that sit around the platform. Every one of them runs on our own two stores before it reaches a client, so the recommendation you get comes from having paid for the thing and lived with it. When a brand already runs a stack that works, we integrate with it rather than rebuilding it to suit us.
How we use them
Tell us about the shops
How many locations, what the till is today, and when you want to be trading on the new setup. We reply personally, and if one counter and the standard setup will do, that is the reply you get.
Stores we build and grow
Start a conversation
Tell us what the store needs to do.
In the shop as well as online. If we are the wrong people for it, we will tell you that on the call rather than three weeks into a rollout.
UK and US brands buy this from the same senior team, and the American day is covered from the start of it rather than the end. How we work with US brands.
Get in touch