Shopify agency · Birmingham Commerce, Crafted.

Questions Birmingham brands ask us

Do you have an office in Birmingham?

No. We are a UK agency with one office, and it is not in Birmingham. We could rent a virtual address here, and most agencies competing for this search have done exactly that, but it would tell you nothing useful about who builds your store.

Can Shopify handle trade and wholesale pricing?

Yes, natively on Shopify Plus. Company accounts, buyer permissions, negotiated price lists and payment terms are built in, so a business selling to both trade and consumers can run one store rather than a website plus a separate trade portal nobody enjoys using.

We sell mostly B2B. Is Shopify the right platform at all?

For most trade sellers, yes, and it is worth testing rather than assuming. The honest limit is at the far end: highly bespoke quoting, complex approval chains or deep ERP-driven pricing may still need something else. We will tell you which side of that line you are on before you commit to a build.

Do you work with manufacturers selling direct for the first time?

Yes, and it is a specific kind of project. The technical build is the easier part; the harder questions are pricing against your own trade customers and how you handle the channel conflict that follows. We would rather have that conversation early than after launch.

Do you work on Shopify Plus in Birmingham?

Yes, and the West Midlands is a clear case for it. Trade pricing, minimum order quantities, company accounts and buyers reordering the same thing monthly are exactly what Plus B2B is built for, and doing all of that on standard Shopify means stacking apps that disagree with each other. If you sell to trade at any volume, we would raise Plus before you did.

Do you do SEO in Birmingham as well as Shopify builds?

Yes, and for a trade-facing brand it is a different job from consumer SEO. Trade buyers search part numbers, specifications and minimum order quantities rather than lifestyle phrases, so the birmingham seo work that actually pays here is category structure and product data, not blog volume. Whether you typed seo agency birmingham, seo services birmingham, seo agency in birmingham, seo in birmingham, seo specialist birmingham or birmingham seo consultant, it reaches the same team, and we would rather show you which of your product pages can realistically rank before quoting anything ongoing.

What else do you run for West Midlands brands beyond the build itself?

Ecommerce web design birmingham and ecommerce website design birmingham enquiries come to us with a trade-pricing problem attached, so the design work here is rarely cosmetic. After launch, conversion rate optimisation birmingham work concentrates on the quote-to-order path rather than the checkout, because that is where a B2B buyer actually drops out. If you want paid running alongside it, a facebook ads agency birmingham search and this page reach the same people. An e-commerce agency Birmingham manufacturers can brief on both sides of the trade counter is the shape most of this work takes, and the shopify developers birmingham brands need for that are the same in-house team, not a subcontractor introduced after the quote. An ecommerce agency birmingham search reaches them directly.

Do you work with Shopify brands across the wider Midlands, not just Birmingham itself?

Yes; a shopify agency midlands search and a shopify agency birmingham search both reach the same team, since West Midlands brands outside the city boundary face the identical trade-pricing and B2B problems described above.

Can each trade customer see their own catalogue and prices?

Yes. On Shopify Plus a company account can carry its own price list, its own payment terms and its own set of products, and every buyer under it signs in to that view. We built exactly this for Black Sand, which had no storefront when it came to us: each approved buyer sees their own catalogue and prices, and the brand now sells worldwide.

We run a trade portal beside our consumer site. Can you merge them onto one Shopify store?

Yes. We migrate from Magento, WooCommerce, BigCommerce and Salesforce onto Shopify Plus, bring company records, buyers and price lists across, and map every old URL to a new destination before launch so the search traffic comes with you. One store with company accounts replaces the separate portal your trade customers log in to today.

Can our ERP stay in charge of stock, orders and trade pricing?

Yes for stock, orders and customer records: we connect Shopify to the ERP, 3PL and CRM you already run so they stay in step. Pricing needs a closer look. Where the price logic sits deep inside the ERP, we check at scoping whether Shopify price lists can carry it or whether the integration has to, and you hear the answer before the build is quoted.

How long does a trade and retail build on Shopify Plus take?

Larger Shopify Plus builds run eight to sixteen weeks, delivered in two-week stages on a staging theme. Your trade team can sign in and check prices, minimum quantities and payment terms at each stage, well before anything goes live.

Do you help West Midlands businesses that sell a service rather than products?

Yes. Lead generation for service businesses is one of our services: the website and the paid campaigns that bring enquiries in, run by the same team that builds Shopify stores for our clients. Every new enquiry gets a reply within 24 hours.